SMS Terms & Conditions
Participation and Consent
Participation in the Southern Pipe, Inc. Human Resources SMS service is voluntary.
Employees may initiate communication by sending a text message to the designated Human Resources business telephone number. By initiating an SMS conversation or otherwise opting in, the employee consents to receive SMS responses from Southern Pipe, Inc. Human Resources related to the conversation.
Consent to receive SMS messages is not a condition of employment.
Types of Messages
SMS communications may include responses to employee questions and other Human Resources-related communications, including matters concerning benefits, employment documentation, scheduling, workplace questions, and other HR matters initiated by or relevant to the employee.
This SMS service is not used for marketing or promotional messages.
Message Frequency
Message frequency varies depending upon the nature and frequency of communications between the employee and Human Resources.
Message and Data Rates
Message and data rates may apply depending upon the employee's wireless carrier and mobile service plan. Southern Pipe, Inc. is not responsible for charges imposed by a wireless carrier.
Opting Out
Employees may opt out of SMS communications at any time by replying STOP.
After opting out, the employee will no longer receive SMS messages through this service unless the employee subsequently opts in again.
Help
For assistance with the SMS service, reply HELP or contact Southern Pipe, Inc. Human Resources through the company's normal communication channels.
Service Availability
SMS delivery is subject to wireless carrier services, network availability, mobile device operation, and other factors outside Southern Pipe, Inc.'s control. Delivery of every SMS message cannot be guaranteed.
SMS Privacy Statement
Southern Pipe, Inc. respects the privacy of employees who use its Human Resources SMS service.
Information We Collect
When an employee uses the SMS service, Southern Pipe, Inc. may receive information including:
The employee's mobile telephone number
The content of SMS messages sent to or received from Human Resources
Information voluntarily provided by the employee during the SMS conversation
Information associated with the communication that is necessary to operate and maintain the SMS service
How Information Is Used
Information received through the SMS service is used to facilitate communications between employees and Southern Pipe, Inc. Human Resources and to respond to employee inquiries and requests.
Southern Pipe, Inc. does not use the Human Resources SMS service for third-party marketing or promotional messaging.
Sharing of SMS Information
Southern Pipe, Inc. does not sell employee mobile telephone numbers or SMS opt-in information for marketing purposes.
Information may be handled by service providers that are necessary to provide and operate the SMS messaging service and may otherwise be disclosed when required by law.
SMS Consent
Consent to receive SMS messages is used for the Southern Pipe, Inc. Human Resources SMS service. Employees may withdraw SMS consent at any time by replying STOP.
Data Security
Southern Pipe, Inc. takes reasonable measures to protect information received through the SMS service. Employees should nevertheless use appropriate care when sending sensitive or confidential information by SMS.
Questions
Questions concerning this SMS service or this SMS Terms & Privacy Policy may be directed to Southern Pipe, Inc. Human Resources through the company's normal communication channels.